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Completely agree. It's especially important to reinforce these practices because of factors pulling healthcare providers away from them: high workloads and time pressures and, sometimes, the emotional strain of giving patients and their families bad news, and dealing with their reactions. The best providers are somehow able to keep these practices top-of-mind.

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You put this so well Steve. There is so much pulling at healthcare providers. I have a lot of respect for those who are able to keep these practices in mind.

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